One of the current banes of my family is the lack of progress UPS has made with my computer monitor. I was able to tuck my Mac Mini tidily into a suitcase for the trip here, but the monitor couldn’t be packed and so Bob shipped it a few days later. I haven’t seen it since November 3.
In the meantime, packages continue to arrive at my office. These were sent via postal service and both USPS and Canada Post seem to be perfectly happy with the manner in which Bob has completed each customs form. These completed forms, which are pasted to the front of the package, of course, have come to delight my coworkers. Todays read: “Gift: women’s shoes, used.” How pathetic. But if one read further, there was an even more complete explanation: these used shoes, a gift, had been owned by me previously. Gift??
But UPS and the monitor. Last week, I began to wonder if it would ever appear and I didn’t have the tracking number so I asked Bob if he could pursue it at his sending end of the line. Wednesday he was able to trace it as far as Fredricton, New Brunswick–at the same time that a commercial broker in Montreal contacted the Halifax Regional Municipality’s Procurement Office about the computer monitor that was in hock, addressed to me.
Thursday I talked with the Procurement Office, pretty embarrassed that I had now somehow been brought to their attention, but they were quite nice and helpful, providing me with names and phone numbers at the broker in Montreal. The broker answered right away and I went through the whole tale with her.
“You’re selling this monitor?”
“No, it’s mine. I’ve had it for two years and I’m just trying to move it to be with its hard drive.”
“Oh, so it’s a personal effect. We don’t deal with personal effects. But I can try to find it for you.”
There followed a brief silence and I assume a computer search.
“Well, it’s either in Fredricton, Montreal, or Syracuse, New York. UPS still has it and you need to contact them and demand that they deliver it to you.”
Demand it??
Meanwhile, back in Berkeley, Bob continued to work the case, too, after he received a phone call back from the original UPS shipping site saying that he had to produce faxable evidence of his relationship to the addressee of the monitor if he wanted UPS to go and look for it.
So, it’s darn lucky we had to get our marriage certificate reissued only in September and it’s still findable.
Obviously, long before this point, I have come to regret not just leaving the monitor for later transport and getting one here. There’s even a Mac store about 6 blocks away. However, it is open only the hours that I am at work and exactly those hours.
So, on the one hand: monitoring easy. On the other: monitoring hard. Oy!